Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: January 2025

Introduction

UGC Videos ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to connect UGC content creators with companies for product promotion and influencer marketing campaigns.

Information We Collect

Personal Information

  • • Name, email address, and contact information
  • • Profile information (bio, location, social media handles)
  • • Payment and billing information
  • • Content you create and upload to our platform

Usage Information

  • • Platform usage data and interactions
  • • Communication history between creators and companies
  • • Transaction history and payment records
  • • Technical information (IP address, browser type, device information)

How We Use Your Information

We use the information we collect to:

  • • Connect creators with companies for UGC content creation
  • • Process payments and manage transactions
  • • Provide customer support and resolve disputes
  • • Improve our platform and user experience
  • • Send important updates and notifications
  • • Ensure platform security and prevent fraud
  • • Comply with legal obligations

Information Sharing

We may share your information in the following circumstances:

  • With other users: Profile information is shared between creators and companies to facilitate connections
  • Service providers: Third-party services that help us operate our platform (payment processors, hosting providers)
  • Legal requirements: When required by law or to protect our rights and safety
  • Business transfers: In case of merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate security measures to protect your information:

  • • Encryption of sensitive data in transit and at rest
  • • Secure payment processing through trusted providers
  • • Regular security audits and updates
  • • Access controls and authentication measures
  • • Employee training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information
  • Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us at hi@ugcvideospromote.com

Cookies and Tracking

We use cookies and similar technologies to:

  • • Remember your preferences and settings
  • • Analyze platform usage and performance
  • • Provide personalized content and recommendations
  • • Ensure platform security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.

International Data Transfers

Our platform operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our platform after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: hi@ugcvideospromote.com

Address: Neptune Lab LTD, 61 Bridge Street, Kington, HR5 3DJ, UK

Phone: Available upon request